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Customer Care

About Your Bill


Note
This page provides some insight into where you can find various information about your bill. Click on a bullet below to get help on various parts of your bill.
Account Numbers are located in the upper right hand corner of your billing statement area (bullet 2).
       
City of Bedford Information: Includes the City of Bedford office hours and customer service phone numbers.
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Account Information: Includes account name, account number, service address and service period dates. Your account number will be used when signing up for NetBill.
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Due Date: Please pay the amount due on or before this date.
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Explanation of Charges: This section includes meter readings, service dates, and water consumption.
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New Charges: Itemized charges are listed in the section, water, sewer, refuse, recycling, drainage, donation, tax and total amount due.
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Address: The City of Bedford physical address.
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Payment Coupon: Portion of the statement to be detached and mailed with your payment if you are mailing your payment.
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Remittance Address: Address to mail your payment if you are mailing your payment to the City of Bedford.
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